FREQUENTLY ASKED QUESTIONS

•  We aim to have all machines dispatched within 2 – 3 working days after payment has been received.
•  Larger machines may take longer to be prepared and possibly specific parts may need to be ordered for your needs. You will be kept informed of progress.

•  Our dedicated team will provide full training on all machines.
•  Top up training is available also.

1. Browse the Website:
Visit our Products page (online shop) and browse for the product you are looking for.

2. Create an Account:
Create an account before you can place an order. You’ll need to provide your name, email address, and password.

3. Search for Products:
Browse through the categories to find the products you want to purchase.

4. Select the Product:
Click on the product you want to order to view more details, including the price and quantity you want to order.

5. Add to Cart:
If you decide to purchase the product, click the “Add to Cart” button. The product will be added to your shopping cart.

6. Review your Cart:
Click on the shopping cart icon to review the items you’ve added. You can edit quantities or remove items.

7. Proceed to Checkout:
When you’re satisfied with the items in your cart, click the “Proceed to Checkout” button.

8. Shipping Information:
Enter your shipping address and contact information. Some websites allow you to ship to multiple addresses if you’re sending gifts.

9. Choose the Shipping Method:
Select the shipping method you prefer. This includes standard shipping with varying costs or collections.

10. Payment Information:
Enter your payment details. You can typically use credit or debit cards, PayPal, or other payment methods. Ensure that your billing address matches the information associated with your payment method.

11. Review Order:
Review your order one final time to ensure all the details are correct, including the products, quantities, shipping address, and payment information.

12. Place Order:
Once you’re sure everything is correct, click the “Place Order” button.

13. Order Confirmation:
After placing your order, you should receive an order confirmation on the website and via email. This confirmation will include an order number and an estimated delivery date.

14. Wait for Delivery:
Now, all that’s left to do is wait for your order to be delivered to your shipping address.

•  Yes, we stock a large variety of spares and accessories.
•  We also keep stock of Interpump pumps – imported from Italy.

•   Please let us know if you need something specific.